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TeraTerm not working on windows 10

Moderator: boris

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zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Sat Apr 29, 2017 7:30 am
Hi, I have just moved to windows 10 and after installing TeraTerm I can connect fine but the screen is strange, black with white dots, and shows gibberish.
Yutaka Hirata
TeraTerm Developer

Posts:
606
Joined: Wed Jan 12, 2005 2:35 pm
by Yutaka Hirata » Sat Apr 29, 2017 9:37 am
Hi zurhadas ,

Now Tera Term can support Windows10, so Tera Term is working well
on my Windows 10 Pro.
Please find attached your file on this forum.

Thanks.
Best regards, Yutaka Hirata
(yutakakn at gmail.com)
http://hp.vector.co.jp/authors/VA013320/
zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Sat Apr 29, 2017 10:26 am
Dear Yutaka,

Thank you for the response.
Please find attached my screen shot.

Many thanks,
Hadas

[img]Downloads/TeraTerm.png[/img]

Attachments

TeraTerm.png
TeraTerm.png (1001.03 KiB) Viewed 1091 times
Yutaka Hirata
TeraTerm Developer

Posts:
606
Joined: Wed Jan 12, 2005 2:35 pm
by Yutaka Hirata » Sat Apr 29, 2017 12:21 pm
Hi,

Thank you for your feedback.
I see your image file, however I do not understand the reason of
your problem.
Where do you connect to the server? Please tell me your operation.
It seems that this problem is not Tera Term but your operation.

Thnaks.
Best regards, Yutaka Hirata
(yutakakn at gmail.com)
http://hp.vector.co.jp/authors/VA013320/
zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Sat Apr 29, 2017 1:01 pm
Hi,

I don't either - please see how I connect attached. I have just moved to a new laptop with windows 10 installed, on my old windows 7 laptop I have no problem.

Many thanks,
Hadas

Attachments

TeraTerm2.png
TeraTerm2.png (436.74 KiB) Viewed 1079 times
Yutaka Hirata
TeraTerm Developer

Posts:
606
Joined: Wed Jan 12, 2005 2:35 pm
by Yutaka Hirata » Sat Apr 29, 2017 4:11 pm
Hi,

I have a question.
Do you connect to the server with SSH2 protocol, or serial port?

Thanks.
Best regards, Yutaka Hirata
(yutakakn at gmail.com)
http://hp.vector.co.jp/authors/VA013320/
zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Sat Apr 29, 2017 4:34 pm
Hi,

With SSH2 as depicted in the image.
BTW - the weird dotted screen comes up on TeraTerm startup before connection - which is what made me think this is a problem with installation on Windows 10.

Many thanks,
Hadas
Yutaka Hirata
TeraTerm Developer

Posts:
606
Joined: Wed Jan 12, 2005 2:35 pm
by Yutaka Hirata » Sun Apr 30, 2017 10:36 am
Hi,

Unfortunately, I do not understand what your problem is happened.
If you do not mind, please attach your teraterm.ini file.
I will check it.

Thanks.
Best regards, Yutaka Hirata
(yutakakn at gmail.com)
http://hp.vector.co.jp/authors/VA013320/
zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Sun Apr 30, 2017 11:18 am
Hi,

Please find attached.

Many thanks,
Hadas

Attachments

TERATERM.INI
(22.69 KiB) Downloaded 12 times
Yutaka Hirata
TeraTerm Developer

Posts:
606
Joined: Wed Jan 12, 2005 2:35 pm
by Yutaka Hirata » Mon May 01, 2017 11:52 am
Hi,

Thank you for your uploading.
I have checked your file, however it seems that the file is normal configuration.
Also, I use the file on Tera Term 4.94, and it works well. Please refer to attached file.

I think that this problem is not Tera Term but your environment.
Can you test by using teraterm-4.94.zip?

https://ja.osdn.net/projects/ttssh2/dow ... -4.94.zip/

I am sorry to cause you an inconvenience.

Attachments

win10_teraterm.PNG
on Windows 10 1703
win10_teraterm.PNG (44.19 KiB) Viewed 1051 times
Best regards, Yutaka Hirata
(yutakakn at gmail.com)
http://hp.vector.co.jp/authors/VA013320/
zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Mon May 01, 2017 12:02 pm
Hi,

Thank you for your response.
This is what I see using your zip:

Attachments

TeraTerm3.png
TeraTerm3.png (28.31 KiB) Viewed 1049 times
Yutaka Hirata
TeraTerm Developer

Posts:
606
Joined: Wed Jan 12, 2005 2:35 pm
by Yutaka Hirata » Mon May 01, 2017 1:06 pm
Hi,

It seems that your problem is changed between former and zip archive.
However, I do not understand the reason of your problem.
Please tell me below setting.

Setup - Setup directory - Tera Term Configuration File

Thanks.
Best regards, Yutaka Hirata
(yutakakn at gmail.com)
http://hp.vector.co.jp/authors/VA013320/
zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Mon May 01, 2017 3:23 pm
Hi,

Thank you for your response.
I am not sure which configuration file you want, can you please specify?

Many thanks,
Hadas
Yutaka Hirata
TeraTerm Developer

Posts:
606
Joined: Wed Jan 12, 2005 2:35 pm
by Yutaka Hirata » Tue May 02, 2017 10:54 am
Hi,

What version do you use Tera Term?
Please refer to below image that is captured by using Tera Term 4.94.

Thanks.

Attachments

キャプチャ.PNG
キャプチャ.PNG (14.64 KiB) Viewed 1027 times
Best regards, Yutaka Hirata
(yutakakn at gmail.com)
http://hp.vector.co.jp/authors/VA013320/
zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Tue May 02, 2017 12:00 pm
Hi,

I am using TeraTerm version 2.3

Many thanks,
Hadas
Yutaka Hirata
TeraTerm Developer

Posts:
606
Joined: Wed Jan 12, 2005 2:35 pm
by Yutaka Hirata » Tue May 02, 2017 1:40 pm
Hi,

We can not support Tera Term Pro 2.3. So, please use Tera Term 4.xx series.

Thanks.
Best regards, Yutaka Hirata
(yutakakn at gmail.com)
http://hp.vector.co.jp/authors/VA013320/
zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Tue May 02, 2017 2:15 pm
Hi,

What I installed is teraterm-4.94.exe, and yet the teraterm.ini file says the version is 2.3 (this is when downloading the latest version).
Can you please send me an installation link to a version that will work?

Many thanks,
Hadas
boris
Moderator, LogMeTT and TTLEditor developer

Posts:
1598
Joined: Sat Jan 08, 2005 2:52 pm
by boris » Tue May 02, 2017 2:57 pm
Download link: http://logmett.com/tera-term-the-latest-version

Version info under Help-> About menu:
VT.png
VT.png (8.57 KiB) Viewed 1015 times



Yutaka: Hadas is actually bringing up good point. Why INI file still shows 2.3 ? Version info there either needs to be removed, or kept up-to-date.
Thanks.
Best regards,
Boris
zurhadas
Newbie

Posts:
10
Joined: Fri Apr 28, 2017 8:16 pm
by zurhadas » Tue May 02, 2017 5:14 pm
Hi Boris,

thank you for your response, I reinstalled TeraTerm and I am still experiencing the original problem. What can be done?

Many thanks,
Hadas
boris
Moderator, LogMeTT and TTLEditor developer

Posts:
1598
Joined: Sat Jan 08, 2005 2:52 pm
by boris » Tue May 02, 2017 5:35 pm
Make sure you have Language UI set to Default.lng
default_language.png
default_language.png (361.28 KiB) Viewed 1003 times
Thanks.
Best regards,
Boris
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