logmett freezing half the time since the latest upgrade 2.9.
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 Post subject: logmett freezing half the time since the latest upgrade 2.9.
PostPosted: Tue Dec 08, 2009 8:03 am 
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Joined: Tue Aug 19, 2008 2:30 pm
Posts: 7
Here is the code of my macro but I have notice that it is blocking for all my macros

  1. ; connexion au serveur
  2. ;
  3. ; support;
  4.  
  5. setsync 1
  6. connect '<support@>:22 /ssh /auth=password /user=MyUSER /passwd=MyPASS'
  7. wait 'support'
  8.  


Here are attached the blocking screen (20.png)
Here are attached the error screen (21.png)

I have tried directly via teraterm: it works perfectly, so I think the issue comes from logmett version 2.9.7


Attachments:
File comment: here the error message after a while
ScreenShot021.png
ScreenShot021.png [ 7.19 KiB | Viewed 330 times ]
File comment: here is the blocking screen
ScreenShot020.png
ScreenShot020.png [ 20.84 KiB | Viewed 330 times ]
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 Post subject: Re: logmett freezing half the time since the latest upgrade 2.9.
PostPosted: Tue Dec 08, 2009 10:49 am 
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Moderator, LogMeTT developer
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Joined: Sat Jan 08, 2005 7:52 am
Posts: 1141
Location: Seattle, WA, USA
It is unlikely that this is LogMeTT issue because LogMeTT acts just as a wrapper for TeraTerm Macros. When you run macro from LogMeTT, the macro is exported into temporary .ttl file, custom .ini file is being created and then LogMeTT starts TeraTerm by executed the Windows shell command :

  1. ttermpro /F="<path_to_Temp_TTL>\<custom_ini_file>" /M="<path_to_Temp_TTL>\<temp_ttl_file>"

Still, lets try to troubleshoot this. Assuming you are using LogMeTT 2.9.7; follow these steps:

1) Start LogMeTT
2) Open Windows File Explorer and goto directory Temp_TTL. This directory is located in the folder C:\Documents and Settings\<user>\Local Settings\Application Data\LogMeTT on Windows XP or in C:\Users\<username>\AppData\Local\LogMeTT on Vista and Windows 7. Make sure Temp_TTL directory is empty, if not - manually delete all the files in it.
3) Run your macro from LogMeTT. If it does not freeze, close TeraTerm, delete the content of Temp_TTL and try again.
4) Repeat the previous step until you get "frozen" macro.
5) Check Temp_TTL folder. It should contain 2 files - one .ttl and one .ini file.
6) Open .ttl file in Notepad and make sure the Macro code is correct.
7) Compare .ini file from Temp_TTL with the default teraterm.ini file. There may be differences related to font name/size/color but SSH part should be the same.
8) Finally, open Windows Command line prompt, go to TeraTerm home directory and execute the command (make sure you have all double quotes in place):

  1. ttermpro /F="<path_to_Temp_TTL>\<custom_ini_file>" /M="<path_to_Temp_TTL>\<temp_ttl_file>"

Check if the macro freezes again. Repeat this step several times to collect more results.

Let us know about your findings.

_________________
Thanks.
Best regards,
// Boris


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 Post subject: Re: logmett freezing half the time since the latest upgrade 2.9.
PostPosted: Wed Dec 09, 2009 4:46 am 
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Joined: Tue Aug 19, 2008 2:30 pm
Posts: 7
In the Temp_TTL: there is teraterm.dat
Do I have to delete it ?

Quote:
8)Repeat this step several times to collect more results.

I have followed your steps but where should I look to find the results?


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 Post subject: Re: logmett freezing half the time since the latest upgrade 2.9.
PostPosted: Wed Dec 09, 2009 11:57 am 
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Moderator, LogMeTT developer
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Joined: Sat Jan 08, 2005 7:52 am
Posts: 1141
Location: Seattle, WA, USA
teraterm.dat is most likely the file created by getpassword command. Actually, it is not a good practice to create the file with encrypted passwords in temporary directory. I'd suggest you to use the full path in getpassword command (don't forget to add double quotes if the path contains spaces) and store this file in TeraTerm home directory or elsewhere.

For now, do not delete this file, as you will loose all stored passwords utilized in your macros.

The result of your tests should be the numbers - how many times connection was successful and how many times you got error.

_________________
Thanks.
Best regards,
// Boris


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